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If you added a product to your basket and it is not showing, please be aware that you must have cookies enables to be able to shop on this site. If you have cookies enabled then try deleting your cookies and restarting your browser. If you are still having problems then check out Basket Issues page for further assistance.
Alternatively if you were just looking around why not have a look at our current offers?
If you are not completely satisfied with your purchase, you may return the item or items to us within 14 days from the date that you received your order. Any returned item must be in its original as new condition, including tags and all original packaging. We will issue a full refund on receipt, or exchange the item for a different size, if preferred. Refunds will be credited to your original method of payment. Some products will be non-returnable due to hygiene reasons. All items excluded from our Returns Policy will be clearly marked so in the product description on the website. This does not affect your statutory rights.
These times are related to when a product is available for immediate despatch.
UK Next working Delivery (next day mon-fri) is available for £3 for orders below £40 and orders must be placed prior to 4pm to ensure same day despatch. UK orders over £40 will be shipped by next day delivery for FREE.
Delivery to Europe costs £6 per order and is anticipated to take 3 to 5 business days.. Delivery to the USA & the Rest of the World costs £12 per order and is anticipated to take 4 to 6 business days.
Please note: If an order is high value, or is to go to a different delivery address, it may be subject to a slight delay for further security checking.
More info on UK and Intentional delivery times
At Dressnimpress we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not email you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us.
The type of information we collect about you includes:
- Your name
- Your address
- Your email address
- Your phone number
- Your credit / debit card details
- Your order history and profile
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us.
If you find any inaccuracies we will delete or correct them.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We will share your details with companies directly involved in getting you the product you have ordered. In these cases Dressnimpress will ensure that there is no further use of your data other than to deliver you the product and arrange for that delivery, and to support guarantees or maintenance in the future. In the majority of cases they will have no right to market to you directly unless you specifically request it, and will be registered under UK data protection law, where they do have the right to market to you direct you will be specifically asked to opt-in.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Should you wish to browse anonymously please contact us and request a link that we can send you to exclude you from web tracking.
If you have any questions or comments about privacy, you should contact us If you contact us for details of existing information that we hold about you it is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this.
You don't have to worry about the safety of your credit card information when shopping at Dressnimpress. We use encryption technology to ensure that any information you transmit during the ordering process is secure. Our servers are secured to protect all personal information including credit card numbers, your address and any products you may order. Dressnimpress has been certified as an Authentic Comodo SSL cerifitcate and displays the Comodo logo to prove it.
If you still do not feel comfortable sending your credit card information over the Internet, and prefer to place the order by phone with a Dressnimpress Customer Services Representative, simply call 0113 2467503 (Monday to Friday, 9am to 6pm)
We reserve the right to decline an order at our absolute discretion.
We use the services of HSBC to screen all orders prior to acceptance. Smart validation technology is used to help verify that the genuine cardholder is the person placing the order. This technology provides you with the comfort of knowing that if in the unlikely event that your card details were ever fraudulently obtained, HSBC would immediately identify a different user profile or personal details based on your online order history and prevent the order form being accepted.
Comodo is used by millions of e-Business providers to protect their customers ensuring their online transactions remain confidential. In order to be able to use the SSL protocol, a web server requires the use of an SSL certificate.
Dressnimpress gets SSL encryption to cover all areas that involve an exchange of data including login boxes, credit card payments, or any personal information.
Without SSL encryption, packets of information travel through networks in full view. We value the security and privacy of our customers in the following ways so that they are assured that their confidential information will not be intercepted online.
- Protect Dressnimpress customer's personal information - provide assurance that information is kept private while being transmitted.
- Protect Dressnimpress customer's identity - provide assurance that data sent and received to and from Dressnimpress cannot be tampered with or forged.
Internet Shopping Is Safe - ISIS (IMRG Code of conduct)
The IMRG Code sets out basic standards for e-retailing. It is a manifestation of the IMRG members' collective effort towards establishing high industry standards that provides a meaningful point of reference and workable guidelines for e-commerce merchants and facilitators. The IMRG Code is also the benchmark used by IMRG and its members to facilitate self-regulation of the e-retail market: IMRG reserves the right to measure the service of any e-retailer against the IMRG Code, not just those who voluntarily comply with it, and to take appropriate action in order to protect the industry.